Questions we get asked a lot

A systems audit is a structured look at how your business actually runs. We map your tools, workflows, handoffs and manual workarounds, then identify where time, money and clarity are being lost. You get a clear report with a prioritised fix list — no obligation to continue.

Most software consultants sell you a tool. We start with the process first: how work should flow, who does what, and what information needs to live where. Only then do we recommend or build software. That stops you from automating a broken process or paying for features you don't need.

No. We prefer to use what you already pay for wherever it can do the job. Many fixes come from better structure, clearer fields, connected handoffs and documented steps — not from buying another subscription.

Founder-led businesses in the UK and Europe — typically 5–50 people — who have outgrown their current setup. Common signs are teams living in spreadsheets, jobs tracked in WhatsApp, or the founder being the only person who knows where everything is.

A systems audit usually takes 1–2 weeks. A full rebuild from audit to live system typically runs 3–6 weeks, depending on complexity. We quote a realistic timeline up front and flag anything that could shift it.

Only where it genuinely removes admin work. We fix the process first, then add AI where it earns its place — for example, drafting follow-ups, classifying leads, or pulling data from documents. We also check AI compliance under the EU AI Act if relevant.

After handover, most clients move to a lighter retainer or ad-hoc support. We monitor what we built, make tweaks as your business changes, and help you add new workflows without rebuilding from scratch.

Every project is scoped after the audit, so pricing reflects real work rather than a generic day rate. Systems audits are fixed-price. Rebuilds are quoted as a fixed project or phased delivery, depending on what suits you best. Book a free systems audit and we'll give you a clear proposal.

Most work is remote, with video calls and shared documentation. For larger rebuilds or teams that need hands-on support, on-site days can be arranged.

We ask what feels broken, what you're already using, and what 'fixed' would look like. There's no pitch deck and no pressure. If it makes sense, we schedule the systems audit. If not, we point you in the right direction.